Common Questions
Shipping Times
Most orders ship within 24 hours of order placement, but custom cable orders require 5-7 days of processing time.
Return Policy
We accept returns on most regularly priced items within 30 days of purchase. Restocking fees may apply.
International Orders
We ship worldwide, but some products are restricted to sales within the United States or North America.
Helpful Resources
Find the right connection with our Connection Guide, a step-by-step look at the custom configurations we offer in our audio cables.
From HiFi Basics to comparing specifications on Astell&Kern's latest DAPs. our Brand Magazines will help you find the answers.
Browse our blog for tips and insights on some of the latest headphones, speakers, and media players in the high-end audio market.